Pandemic rent relief program received applications for about 1 in every 10 Alaskans

Juneau's Willoughby District on June 25, 2019.
Juneau’s Willoughby District on June 25, 2019. (David Purdy/KTOO)

About one out of every 10 Alaskans were in a household that applied for a massive pandemic rent relief program earlier this year.

Since the application period for the federally funded program closed in early March, a small army of nonprofit housing and tribal employees have been processing some 25,000 income-qualified applications to cover up to a year of rent and utilities.

Daniel Delfino directs the planning and program development department at the Alaska Housing Finance Corp., which is administering the program.

They anticipated a lot of applications after a different relief program was swamped last year, so they built their paperwork and review process with speed in mind. Delfino said they even used stopwatch tests to gauge how quickly workers could process different versions of the paperwork.

From the administrative side, that’s worked out well. But it’s a little different from applicants’ perspective.

“Well, uh, it’s a mix,” he said. “So the folks that have received money, I think in large part are happy. The folks that are still waiting for money, it’s no consolation to them that we’re one of the fastest states in the country to get the money out the door if they can’t pay their rent or their utility bill.”

Of the 25,257 applications that cleared the initial income and documentation hurdles, about 60% remain to be processed.

The program is getting about 600 to 800 calls a day, Delfino said, mostly from people checking their status. A status checker on their website is also getting about 800 unique user visits a day.

That includes Karla Pineda.

“It looks like it’s a little slow, because I think I’ve been waiting for, like, three months already,” Pineda said.

She’s a single mom who’s come to Juneau seasonally for about 9 years. Last year, she made Juneau her home year-round.

She said getting this help will be a big deal for her. She’s been able to make her rent by working for a company cleaning homes, and as an on-call assistant aide at the Juneau Pioneer Home, but she can’t really save money.

“As you know in Juneau, it’s not that cheap,” Pineda said. “The rentals are expensive, especially if you want to live in a secure place, especially with a kid, it’s not easy to find.”

There’s a big bucket of federal cash available for the program, about $242 million. That figure represents a combination of AHFC’s share, pooled with similar funds for the Municipality of Anchorage and 148 tribal entities that AHFC is administering the program for. The bucket is so big, state housing officials think it’s enough to pay rent for everyone eligible for a year.

Here’s a quick look at the numbers so far. In Juneau, AHFC says about $1.2 million has been paid out on behalf of 586 Juneau households. Another 901 Juneau applications remain in the queue. Statewide, about $26 million has been paid out so far on behalf of more than 10,000 households.

“That’s what’s happening right now,” Delfino said. “We’re trying to wipe out every past due balance that people have that they walked into the application queue with.”

After overdue bills are taken care of, landlords and utility companies will start getting checks for three months at a time going forward for up to a year.

“I’m not anticipating a challenge exhausting that money,” Delfino said. “We received a massive response. It’s, I believe, over 10% of our state are represented in the households that applied to this program, that’s 78,000 and change.”

And there’s even more federal funding destined for the program that could extend the benefits to up to 18 months.

“Right now, we’re just trying to make sure that we get the first round of money out to the people who haven’t received their first payment yet,” Delfino said. “That’s our big priority, it’s just making sure that we get through the queue first.”

Money for the second phase is pending in the state operating budget bill.

Jeremy Hsieh

Local News Reporter, KTOO

I dig into questions about the forces and institutions that shape Juneau, big and small, delightful and outrageous. What stirs you up about how Juneau is built and how the city works?

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