Change of plans due to coronavirus? Alaska Airlines is suspending cancellation and change fees.

An Alaska Airlines plane at Juneau International Airport.
An Alaska Airlines plane at Juneau International Airport. (Photo by Heather Bryant/KTOO)

Alaska Airlines will allow passengers to change or cancel bookings made in the next two weeks without penalty in response to travel concerns from coronavirus.

The company announced Thursday, Feb. 27, that between now and March 12, any passenger can change or cancel a flight reservation and receive a full travel credit good for up to one year.

According to the press release, passengers will still have to pay any difference between fares for rebooked trips.

The temporary policy applies to all fare levels and to travel bookings through June 1.

Asked whether Alaska Airlines will consider expanding the policy beyond March 12, spokesman Tim Thompson said the company is continually monitoring the situation.

This story has been updated. 

Correction: A previous version of this story implied that customers could cancel or change any Alaska Airlines reservations up until March 12 without paying a penalty. The policy only applies to reservations made between Feb. 27 and March 12.

Reader Interactions