Debbie Driscoll, spokeswoman for the Juneau utility, says the woman received a call from a 1-800 number. The person on the other end of the line claimed to be from AEL&P and demanded payment or they would turn off the woman’s power.
“One, we would never make that kind of call,” Driscoll says. “Two, we would never call from an 800 number. Three, we would never demand payment over the phone.”
Driscoll says AEL&P always notifies customers multiple times in writing when they miss a payment. If a follow up call is needed, she says it would come from a local number and the company would never threaten to turn off someone’s power.
She says similar scams are common in the Lower 48.
“This isn’t the first notification of this notification of this particular scam that we’ve received,” Driscoll says. “A quick Google search shows that quite a few utilities down south are experiencing the same thing, where someone calls, pretends they are the utility and demands payment over the phone.”
AEL&P posted warnings about the scam on Facebook and Twitter. Driscoll says the customer who notified the company also reported it to Juneau police. A JPD spokesperson could not be reached for comment.
SCAM ALERT: Customer received fraudulent call from an 800 number posing as AEL&P and demanding payment.https://t.co/s52iHApTUa
— AEL&P (@AELPJUNEAU) December 3, 2013
- Superior Court Judge Philip Pallenberg heard oral arguments in a lawsuit on the issue. He said he’ll try to reach a decision as quickly as he can.
- Walker said he has spoken several times with U.S. Sen. Lisa Murkowski, whose vote could help determine the bill’s fate.
- State transportation crews are removing political campaign signs along state rights-of-way. Alaska law largely forbids signs anywhere visible from the roadway.
- The University of Alaska is offering up 400 acres of its Haines-area land for timber harvest. The timing of the university’s decision was motivated by a conversation happening at the local level. The Haines Planning Commission is considering whether to restrict resource extraction in the Mud Bay area.