Internet and phone provider Alaska Communications, or ACS, says a damaged fiber-optic cable in the Lower 48 was affecting customers statewide on Friday.
ACS wrote on its Facebook page that a cable belonging to another provider in Tacoma, Washington was the source of the outage. The company says customers are experiencing slower-than-normal internet speeds as a result, especially in Juneau.
ACS says it’s working to restore service as quickly as possible.
The company did not immediately respond to a request for more information about the extent of the outage.