Your IP Address and Related Information
You have connected to our server via IP address 38.107.191.83 at 11:25 am
on September 2.
Referring page information appears to be blocked.
This information may help us assist you if you are experiencing difficulties with our website or streaming services.
Video and Audio Files
To watch our live and archived video, you will need Windows Media Player.
Our audio is provided via an MP3 stream; most players can play this format - our favorite is
Winamp because it lets you quickly move through the file. Most
player problems are with the file types associated with the player. Check the "Tools" or
"Options" menus and look for "File Types." Audio players should have the mp3 and
m3u types selected. - We use a different server to provide audio and video services to the State's
network than is used by the general public. For assistance or to report a problem, use our
contact form and let us know: if you are accessing via the State's network, your
operating system version, player version, and web browser version.
Media Player and Windows XP Users
If Media Player is not installed by a user with administrator rights, you may receive a message that a "suitable
decompressor" or "codec" could be found. To correct the problem, make sure you are logged on with
administrator rights and uninstall and then reinstall Media Player. You should also check for any critical updates
recommended by Microsoft.
Media Player and Windows Vista Users
Some Windows Vista users have experienced problems accessing our live audio streams using Windows Media Player. The typical symptom
is that the short stream introduction will play, but the player does not continue with the live audio. To solve this problem,
we recommend using WinAmp to play mp3 and m3u file types.
Safari and Mac Users
We normally send both our live and archived audio by an m3u playlist file. While this works well for most users, Mac OS X
will try to download the complete live audio file before playing it in QuickTime. Since there is no end to a live stream, the player will
continue downloading until you stop it. Earlier versions of the Mac OS can properly play the m3u live format using RealPlayer or
other audio players.
For Mac OS X, we suggest trying the playlist file (PLS Format) to connect to live audio. When you click on the link,
it should activate iTunes to play the file after the playlist is downloaded. Depending on the "open safe files"
setting, you may need to double-click on the downloaded playlist file to play the audio. Because the Mac also needs a
".pls" file extension to play this format, our server cannot send any status information if the audio is being processed
or is otherwise unavailable. Our server will try to send status information, but the player will interpret it as an improperly
formatted audio file and not process any html message content.
The following procedure has helped most Safari OS X users access our archived audio files that use an m3u format: If Safari is
running, exit it completely so the following changes to QuickTime can be applied. Adjust the QuickTime settings by going into
"System Preferences" - "Quicktime" - "Advanced" - "Mime Settings." If QuickTime
is set to play mp3 files, uncheck the box then click "OK." Then go back into mime settings and recheck the mp3 box.
(If it was set, we want to toggle it.) If it is not checked -- indicated by a dash or square -- you want to make sure it is
checked and then click "OK" before closing QuickTime. Then open Safari and try to access the audio file.
An alternative suggestion for Mac OS X users (especially with Leopard 10.5.x) is to utilize the following configuration:
Firefox v 3.0.6, QuickTime v 7.6 and set the default plug-ins for Firefox Applications (a preference) to use QTime plug-ins.
Firewall Problems
Firewalls can block some of our site's content - particularly audio and video files. When this happens,
you will usually receive a "Cannot Connect" error message. If so, review your firewall settings or
consult with your network administrator to verify that you are allowed to connect to our server ports.
Live audio is served from port 8000 and the archived audio is via 8081. Our server name is ktoo.org.
The video is served via HTTP request on port 80.
Website Navigation
To use many of our web site's links, you will need JavaScript enabled on your browser. For example, if you use Internet
Explorer as your browser, click through the sequence "Tools" -
"Internet Options" - "Security" - "Custom Level." Under the heading "Scripting,"
make sure "Active scripting" and "Allow paste operations via script" are both enabled.
Some browser and internet security program settings may also prevent our links from working properly by blocking the
referring page information that we use in creating links and error reports.
