Alaska Airlines profits despite pilot shortage, operational challenges

Alaska Airlines passengers wait for their bags at Gustavus Airport on June 29, 2017. (Photo by Jeremy Hsieh/KTOO)
Alaska Airlines passengers wait for their bags at Gustavus Airport on June 29, 2017. (Photo by Jeremy Hsieh/KTOO)

Alaska Airlines is still ironing out operational wrinkles following the acquisition of Virgin America last year. At the same time, its smaller, regional airline is still grappling with a pilot shortage.

The acquisition of Virgin America gives Alaska Air Group access to larger markets, like San Francisco and Los Angeles.

CEO Brad Tilden said during a quarterly earnings conference call that means the company is dealing with more congestion and constraint.

“It’s not only air space and long taxi times, but the airplane comes in and there’s not a gate available,” Tilden said.

Fewer on-time arrivals and more delays and cancellations in the Northwest are the result of a pilot shortage at the company’s smaller, regional Horizon Air.

Tilden said they need to improve pilot recruitment and better understand demand.

“I think we fell short there, candidly,” he said.

Meanwhile, Alaska Air group reports a $36 million increase in second quarter earnings compared with last year.

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