Telecommunications provider GCI experienced an outage this morning in downtown Juneau with one of their fiber cables.
“This morning we had a contractor working at 12th and Glacier. They inadvertently pulled down an aerial fiber can. When they pulled the can down, they managed to dislocate a couple of fiber cables,” says Warren Russell, the vice president for GCI in Southeast.
A can is the name for the single collection point for various fiber cables. Cell phone reception in Juneau may have been impacted.
“It’s not the whole network, it’s just certain sites may be down. So you may experience short gap areas as you drive through town,” he says.
Other services interrupted were Video on Demand, PBS and 360 North. Russell says the issue should be fixed now.
