Scam targets Juneau water and sewer utility customers

City officials are warning of a scam targeting Juneau water and wastewater utility customers.

According to a release, at least six residents have received calls saying their water and sewer service will be turned off unless they pay $400 via credit card. The caller has a 907 area code and claims to be from the city’s utility department.

The city always sends written notices to utility customers, and never demands payment over the phone. The city also uses an accredited third party credit card company, and does not have the ability to process credit card payments directly.

The Juneau Police Department is aware of the scam, and warns residents not to fall victim to it.

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