Flights to and from Alaska were among those affected by a recent international computer system breakdown.
Alaska Airlines reports about 50 planes were delayed Monday night, including 10 out of Anchorage and one from Ketchikan. United, American and Delta were among other affected airlines serving the state.
Delays were caused by a breakdown in the SABRE computer reservation system used by more than 300 airlines worldwide.
Alaska Airlines’ Bobbie Egan says the outage lasted a little more than two hours.
“Our employees had to manually check in passengers like we did back in the good old days,” she said.
Egan said no flights were cancelled. She said extra award-program miles were not offered to passengers, as is sometimes the case. That’s because because delays were short and the flights continued.
“If we had any passengers who were significantly inconvenienced we certainly want to hear from them and they can call our customer care department and we’ll deal with each customer on a case-by-case basis,” she said.
The delays began around 7:45 p.m. Monday, Alaska time.
Flights in the air were not affected.
- The Government Finance Officers Association says these bonds involve considerable investment risk.
- Meet the stars of Femme Fatale, Juneau's annual drag fundraiser for the Alaskan Aids Assistance Association.
- Norton Gregory is running for Juneau Assembly in the upcoming municipal election.
- Alaska’s largest ferry will be down for repairs longer than expected. Another ship will fill in, but it’s smaller and some travelers will have to make other arrangements.