Repairs may be underway after a computer failure cut off Alaska Airlines’ ability to put passengers on planes. The failure caused delays at the Seattle-based airline’s entire network of 64 destinations, which also includes airports in Alaska, Mexico and Canada. The airline says the problem started about 7:30 Monday morning when a Sprint fiber optic network in the Midwest was cut and Alaska lost its connection to the Sabre ticketing system.
The airline resorted to manually checking bags and manually checking passengers against manifests.
Rena Salazar of Alaska Airlines at the Juneau International Airport said it was a “crazy” this morning, but everything appeared to be slowly coming back up during the noon hour.
Flights were as much as three-hours delayed as of late Monday morning.
Flight 61 left Juneau for Anchorage shortly before noon.
Flight 62 from Anchorage arrived in Juneau shortly before noon.
Flight 75 northbound from Seattle was inbound to Juneau with a delayed arrival.
Flights 60 and 73 left Juneau to Seattle and Anchorage, respectively, both delayed as three hours this morning.
Four flights originating in Seattle for Las Vegas, Ontario and Orange County, California were all cancelled this morning. Four flights departing those cities for Seattle were also cancelled.
- Alaska Airlines pilots have reached a breaking point in negotiations with the company, and now have plans to picket outside Ted Stevens Anchorage International Airport. The pilots plan to picket starting at 1 p.m. Monday outside the airport in Anchorage.
- Jenkins was taking a practice run through the class four rapids when a bystander filming the event, noticed another participant, Daniel Hartung, 64, of Indian Valley, flipped out of his kayak and became pinned under a log.
- The Tazlina is the first of two new Alaska Class ferries that the Ketchikan Vigor Alaska shipyard is building for the state. Its two halves are complete and welded together, and shipyard workers are busy getting interior spaces done.
- The Alaska Marine Highway is taking reservations for October through April sailings. The schedule changed so the Matanuska can get new engines.