A passenger on an Alaska Airlines flight looked out the window and saw what looked like a damaged area on the wing with a handwritten note saying, “We know about this.”
The incident July 28 drew comments on Twitter and other social media websites, but the Seattle-based airline says the plane is safe and there was nothing to worry about.
Spokeswoman Bobbie Egan said Tuesday it was an approved trim repair to the corner flap on the right wing. A maintenance technician wrote to let the flight crew know.
Egan says, “The message was the result of someone’s good intentions” but the wing note “was not appropriate and did not follow company procedures.”
The message was immediately removed, and Alaska apologizes for any alarm it may have caused.